Your data belongs to you. Here's transparently what happens when you visit this site, send a form or book an appointment.
Controller
Global InsightsGlobal Insights · Clarity Across CulturesMax Tendler Straße 12
8700 Leoben, Austria
E-Mail: michaela@ruderes-insights.at
General about data processing
We process personal data solely on the basis of legal provisions (GDPR, TKG 2003, DSG). Personal data is information that can identify you — e.g. name, email, phone.
Your rights
You have the following rights at all times:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to complain to the data protection authority (dsb.gv.at)
Server logfiles
When you visit the site, technical data (IP, browser, datetime, referrer) is stored in logfiles. Legal basis: Art. 6(1)(f) GDPR. Retention: max. 7 days.
Contact form & email
When you contact us via the form, we process name, email and message content to handle your enquiry (Art. 6(1)(b) GDPR).
Submissions are stored in our database at Supabase (Supabase Inc., EU region hosting). For security and anti-spam reasons we additionally store a hash of your IP address (not the plain IP) and the selected language (de/en). A Data Processing Agreement per Art. 28 GDPR is in place with Supabase.
Where enabled, dispatch notifications are handled by Resend (Resend, Inc.) as processor; only data strictly needed for delivery is transmitted. Data is deleted once handled, unless retention obligations apply.
Calendly · booking
For initial calls we embed Calendly (Calendly LLC, USA) as a third-party processor. On booking, name, email and slot are transmitted directly to Calendly. Legal basis: Art. 6(1)(b) GDPR. Transfer to the US is based on EU SCCs and the EU-US Data Privacy Framework. Privacy: calendly.com/privacy.
Analytics · Plausible
Where enabled, we use Plausible Analytics (Plausible Insights OÜ, EU) for audience measurement. Plausible is cookie-free and uses no personal tracking; no cookies are set and no device IDs are created. Aggregated stats are processed in the EU. Legal basis: Art. 6(1)(f) GDPR (legitimate interest in privacy-friendly analytics).
Google Fonts
This site loads fonts from Google Fonts (Google Ireland Limited). On request, your IP is transmitted to Google. Legal basis: Art. 6(1)(f) GDPR. Privacy: policies.google.com/privacy.
Cookies
Details on cookies are in the . You can revoke consent at any time.
Hosting & retention
This site is hosted at Vercel Inc., under a Data Processing Agreement per Art. 28 GDPR. Personal data is retained only as long as necessary for the purpose or by law.
Sharing with third parties
Data is shared with third parties only if needed for contract performance, required by law, or with your consent.
Please finalize before launch via Tomson: add the address, confirm which third-party services are actually active (Calendly, Plausible, Resend), remove sections that don't apply, then have it reviewed by counsel.